So you know the importance of lead generation and you realize you need those leads to stay afloat online. But what about AFTER the lead is generated? What do you do with it? What is the next step? Let’s look at those questions right now.
It’s important for a farmer to fertilize his crops, and it’s the same with following up with a new lead. You can think of follow-up as a way of “fertilizing” your leads to help them grow into actual customers. That contact behind the computer at the other end is a person who needs to know you’re worthy of his trust, so you never want to remain anonymous and aloof. Instead, you should follow up with that prospect right away.
The best way to do this is with the use of an autoresponder. This is a piece of software that helps you keep track of new contacts, manage older contacts and follow up with them regularly. This is especially vital at the start of the relationship. That’s right – relationship. In essence you are building trust and faith with each other.
Whenever someone joins your mailing list, an autoresponder immediately sends that person a welcome or thank you message. It can be configured to send the number of messages you need at the intervals you select. Although the initial welcome message should be sent out immediately, subsequent messages can be sent at the intervals you choose – daily, weekly or whatever other interval you need.
Subsequent messages will walk them through your system, offering other items along the way. Since you probably gave them something for free at the outset, you have already set a precedent that you do what you say you will do. As you bring the prospect along, you can sell them other low end products and build their trust as you do. At the end of this process, you will then offer your main money maker and hopefully they will buy it.
As much as the autoresponder helps in this manner, it provides other services as well. If you are getting a lot of inquiries, the software organizes your list and tells you exactly where each person is in the process. You also have the ability to send singular messages, called announcements, whenever you may need to. Perhaps you have come across a particularly good product at a ridiculous price. You can offer it in this way.
Email marketing always carries a risk of spam reports, but autoresponders guard against them. They do this by embedding an “unsubscribe” link in every message they send. If the recipient of your email can opt out at any time but chooses not to, then the emails are not spam and you’ll be safe from spam reports. Think of it as being like insurance, in a way.
The important thing to remember is that you must follow up with your prospects and maintain constant contact. You can do this easily and automatically by using an autoresponder. Leads actually expect you to contact them periodically. If they don’t hear from you they’ll think you’re not worth bothering with and they’ll opt out of your list.
You can prevent this by using an autoresponder to follow up on your leads. When you do, your contacts will continue to be satisfied.
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